Terms & Conditions for E-commerce Products
Please read the following terms and conditions carefully before purchasing any product from our website. Shopping on our website means that you agree to these terms.
- General Terms & Conditions:
All products available on our website are original and certified.
Once a customer places an order, we reserve the right to process it and start the shipping process.
Before purchasing any product, the customer is required to read its description, pricing and policies carefully.
If a customer misuses our service (such as making false claims, giving fake reviews, etc.), we reserve the right to take appropriate legal action against him.
- Product-Specific Terms:
(A) Canvas Painting:
All canvas paintings may be handmade or digitally printed. Please read the product description.
Keep the canvas painting away from moisture, sunlight and water so that it remains in good condition for a long time.
Any unauthorized use or copying may attract legal action.
(B) Wooden Sketch & Painting:
Paintings or sketches made on wood are based on natural wood, so slight color variation is possible.
Returns or refunds will not be accepted on any customized orders.
Use only dry and soft cloth to keep the product clean.
(C) Pencil Sketch:
Pencil sketches are handmade, so slight variation may occur.
Returns will be allowed only if damaged or incorrect sketch is received.
Reproduction of any customized pencil sketch will not be possible.
(D) Wall Painting:
Wall paintings are designed for use on special walls only.
We will not be responsible if any damage occurs due to the customer applying it on the wrong surface.
It may be necessary to take help of an expert for installation
- Order and Payment:
Customers can pay through various payment methods (Credit/Debit Card, Net Banking, UPI, Wallets) on our platform.
All payments are 100% secure and processed securely by our payment gateway.
Once the payment is done, cancellation of the order will be allowed only before shipping.
Any unauthorized transaction or payment related issues should be reported by the customer immediately to us.
- Shipping and Delivery:
We ship products within India and internationally.
Shipping time may vary depending on the availability and location of the product.
If the customer has provided the wrong address, reshipping charges will have to be borne by the customer.
Delivery may be delayed due to natural disaster, strike, or other unforeseen reasons, for which the company will not be liable.
- Return and Refund Policy:
Only those products can be returned which are damaged, defective or wrongly delivered.
The customer must submit the return request within 7 days of delivery.
Returns and refunds will not be allowed on customized orders (such as products with names, special designs).
Refunds will be made in the same payment method used by the customer and may take 7-10 working days to process.
- Intellectual Property Rights:
All content (images, designs, text, etc.) available on the website are protected by copyright and trademark laws.
The customer is not allowed to copy, reuse, or resell any designs, paintings, or sketches.
Any unauthorized use may lead to legal action.
- Privacy Policy:
We keep our customers’ personal information confidential.
Customer information will not be shared with any third party without consent.
Our website uses encryption technology for secure transactions.
- Dispute Resolution:
In case of any legal dispute, the dispute will first be attempted to be resolved through the customer support team.
If the dispute is not resolved, it will be submitted to the Indian Courts.
All legal proceedings shall be subject to the jurisdiction of [Courts of the State or Central Government as per your location].
- Changes to Terms & Conditions:
We reserve the right to modify or update our Terms & Conditions from time to time.
Customer should review our website from time to time for the latest updates.
If Customer continues to shop after any change in terms, it will be deemed as acceptance of the terms.