1. Introduction Welcome to Mingle Mind Set (CREATION HUB). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website https://minglemindset.com.
2. Information We Collect When you use our website, we may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping/billing address, and payment details.
- Non-Personal Information: IP address, browser type, operating system, and browsing behavior.
- Order Information: Details about your purchases, transaction history, and preferences.
3. How We Use Your Information We use the collected information for the following purposes:
- To process and fulfill your orders.
- To provide customer support and respond to inquiries.
- To send promotional offers and updates (if opted-in).
- To improve our website functionality and user experience.
- To prevent fraudulent transactions and enhance security.
4. Sharing of Information We do not sell or rent your personal information to third parties. However, we may share your data with:
- Service Providers: Payment processors, shipping companies, and IT service providers to facilitate order fulfillment and support services.
- Legal Authorities: If required by law or to protect our rights and comply with legal obligations.
5. Cookies and Tracking Technologies Our website may use cookies and similar technologies to enhance user experience, analyze trends, and track interactions. You can disable cookies through your browser settings, but this may affect site functionality.
6. Data Security We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online transaction is 100% secure, and we encourage users to take precautions when sharing personal information online.
7. Refund Policy Our refund policy ensures customer satisfaction and is as follows:
Canvas Painting: Refund or replacement within 7 days for damaged or defective items. Pencil Sketch: Refund or replacement allowed only for damaged or wrong delivery. Wall Painting: Refund available for manufacturing defects or wrong product within 7 days. Acrylic Photo Frame: Replacement or refund for broken or scratched frames. Wooden Painting: Refund or replacement for damage or quality issues within 7 days.
Refunds will not be provided for products in good condition, used/damaged items, wrong address deliveries, or customized orders. Approved refunds will be processed within 7-10 working days via the original payment method.
8. Your Rights and Choices You have the right to:
- Access, update, or delete your personal information.
- Opt-out of promotional communications.
- Request details about the data we collect and how it is used.
9. Changes to this Privacy Policy We reserve the right to modify this Privacy Policy at any time. Updates will be posted on our website, and continued use of our services indicates acceptance of the revised policy.
10. Contact Us For any questions regarding this Privacy Policy, refunds, or your personal data, contact us at:
- Email: support@minglemindset.com